FAQ - Aide & Informations
PRODUCTS AND INGREDIENTS
What does Bare Collagen contain?
Bare Collagen is made of 100% type I and III bovine collagen hydrolysate. A single ingredient. No additives, no excipients, no preservatives, lactose-free, sugar-free, carbohydrate-free, and fat-free. 15g per serving, approximately 6 heaped 5ml scoops.
What does Bare Glow contain?
Bare Glow brings together 15 vitamins and minerals in 2 mango-flavored gummies: Biotin 150 µg · Zinc 2.2 mg · Vitamin C 30 mg · Inositol 24.74 mg · Calcium 200 mg · Vitamins E, B3, B5, B6, B9, B12, D3, K2 · Iodine 40 µg · Chromium 35 µg. Vegan · Sugar-free · Allergen: soy.
What is the origin of the collagen in Bare Collagen?
The collagen is of bovine origin. 100% bovine collagen hydrolysate, types I and III.
How do I measure exactly 15g of Bare Collagen?
15g corresponds to approximately 6 heaped 5ml scoops. A 500g doypack contains approximately 33 servings.
Does Bare Collagen contain lactose?
No. Bare Collagen is lactose-free.
Is Bare Glow vegan?
Yes. Bare Glow is vegan and sugar-free. It contains soy (allergen).
Can Bare Collagen be mixed into a hot drink?
Yes. Bare Collagen is highly soluble in both hot and cold liquids. In coffee, tea, a smoothie, or cold water. It does not change the taste of your drink.
When will the effects be visible?
We recommend a minimum 3-month course. Studies on hydrolyzed collagen document improvements starting from 4 to 8 weeks. Biotin and zinc show effects on hair and nails starting from 6 to 12 weeks depending on individual profiles.
Can I take both products together?
Yes — this is The Glow Ritual. Both products are designed to complement each other.
Is Bare Collagen suitable for pregnant or breastfeeding women?
No. Bare Collagen is not suitable for pregnant or breastfeeding women, children, or adolescents. If in doubt, consult your doctor.
Can supplements replace medical treatment?
No. Food supplements are not a substitute for medical treatment and do not replace a varied and balanced diet.
DELIVERY AND ORDERS
What are the delivery times?
Your orders are shipped within 24 business hours. Delivery in metropolitan France takes 1 to 3 business days. You will receive a tracking number by email as soon as it is shipped.
Do you deliver outside of France?
We deliver to metropolitan France, Belgium, and Luxembourg.
What are the shipping costs?
France: standard delivery €5.90 · free on orders over €59.90.
Belgium and Luxembourg: delivery €8.90 · free on orders over €75.00.
My package is damaged or incomplete, what should I do?
Contact us at hello@barerituals.fr with your order number and a photo of the package. We will find a solution quickly.
SUBSCRIPTION
How does the subscription work?
The monthly subscription allows you to receive your products automatically each month with a 10% discount. Bare Glow: €30.60/month · Bare Collagen: €35.91/month.
Is the subscription commitment-free?
Yes. The subscription can be canceled at any time from your customer account, with no conditions or fees.
How do I cancel my subscription?
Log in to your customer account · Subscriptions section · Click on Cancel. Cancellation takes effect immediately.
PAYMENT AND SECURITY
What payment methods do you accept?
Credit card · PayPal · Apple Pay · Google Pay · 3x interest-free payment available from €50.
Is my banking data secure?
Yes. All transactions are secured by SSL encryption. Payments are processed by Shopify Payments, which is PCI DSS Level 1 certified.
Can I get a refund?
Yes. You have 30 days from receipt to return an unopened and unused product.
PARTNERSHIPS AND CREATORS
How do I become a Bare Rituals partner?
Bare Rituals offers a partnership program for content creators: product shipments, a personal promo code, and a 10% commission on generated sales.
Contact us at hello@barerituals.fr or via Instagram DM @barerituals.